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Terms of use

These legal terms of use ("Terms") apply to your use of the www.rbcdexia.com website (the "Site"). If you access and use the Site, you accept and agree to be bound by and comply with these Terms. If you do not accept these Terms, do not use the Site.

The Site is operated by RBC Dexia Investor Services Limited with the registered number (with the Companies House): 5586623 and its registered office at Riverbank House – 2 Swan Lane, London, UK, EC4R 3AF ("RBC Dexia"). The site includes links to websites operated by its subsidiaries RBC Dexia Investor Services Bank, RBC Dexia Investor Services Trust and RBC Dexia Investor Services Australia (“subsidiaries”). The services offered through these websites are offered by RBC Dexia or its subsidiaries as specifically disclosed on the relevant website.

GENERAL

These Terms are to be read by you together with any terms, conditions or disclaimers provided in the other pages of the Site (the "Page Disclaimers"). In the event of any conflict between these Terms and the Page Disclaimers, the Page Disclaimers will govern.

All products and services that are described, made available or provided on the Site may be changed or withdrawn at any time without notice and are subject to the terms and conditions of the applicable agreements governing their use in addition to these Terms and Page Disclaimers. In the event that these Terms or Page Disclaimers are inconsistent with the terms of any agreement that you or your organisation may have with RBC Dexia or its subsidiaries, the terms of that agreement will govern.

The information, material and content provided in the pages of the Site, (the "Information") is believed to be reliable when posted, but there is no guarantee that it is accurate, complete or current at all times. Without limiting the generality of the foregoing, the Information may include technical inaccuracies or typographical errors, and RBC Dexia and its subsidiaries, have no obligation to update the Information. The Information or the Site may be changed, withdrawn or terminated at any time without notice.

Changes may be made to these Terms at any time without notice by updating this posting. You agree to review these Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

Any submission by you of an application, instruction or other request is subject to acceptance by RBC Dexia or its subsidiaries and can be declined by RBC Dexia or its subsidiaries for any reason.

You may not use the Site for any purpose which is libellous, unlawful, obscene, threatening or abusive.

A person who is not a party to these Terms may not enforce any of the provisions under these Terms under the Contracts (Rights of Third Parties) Act 1999.

LOCAL LAWS; EXPORT CONTROL

Neither the Information, nor any opinion contained in this Site constitute an offer or solicitation or recommendation to enter into any transaction, nor an offer or solicitation or recommendation to buy or sell any securities or financial instruments. The Site is intended for access from within the United Kingdom and it is not guaranteed that the Site or the Information complies with or is appropriate for use in other jurisdictions. If you are accessing the site from outside the United Kingdom, please be aware of the laws of your country or laws that otherwise apply to you in relation to any of the matters described in the pages of the Site.

You are wholly responsible for the use of the Site by any person using your computer and you must ensure that such person complies with these Terms. You may not use or export or re-export the Information or any copy or adaptation in violation of any applicable laws or regulations, including export laws and regulations of the United Kingdom, in force from time to time.

NOT OFFERING ANY ADVICE

The Information is for informational purposes only and is not intended to provide financial, investment, tax, legal, accounting or any other advice or recommendation for you, and should not be relied upon in that regard. You should not act or rely on the Information without seeking the advice of a suitably qualified professional advisor. Your advisor can help to ensure that your own circumstances have been properly considered and that action is taken on the latest available information.

NO WARRANTIES

RBC Dexia provides the Site and the Information on an "as is, where is" basis and does not make any express or implied warranties, representations, endorsements or conditions with respect to the Site or the Information, including without limitation, warranties as to merchantability, operation, non-infringement, usefulness, completeness, accuracy, currentness, reliability and fitness for a particular purpose. Further, RBC Dexia does not represent or warrant that the Site will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, difficulties in use, defects, incompatibility, failures, errors, omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

TRADEMARKS AND COPYRIGHTS

RBC Dexia Investor Services Limited and its affiliates are licensed users of the RBC and Dexia trademarks, which are registered in the name of their respective owners. RBC is a registered trademark of the Royal Bank of Canada. RBC Dexia Investor Services is the brand name under which RBC Dexia Investor Services Limited and its affiliates conduct their global custody and investment administration business.

RBC Dexia Investor Services Limited is a holding company that provides strategic direction and management oversight to its affiliates, including RBC Dexia Investor Services Trust which is authorised and regulated in the UK by the Financial Services Authority and in the DIFC by the Dubai Financial Services Authority.

Nothing contained in these Terms shall be construed as conferring by implication, estoppel, or otherwise any license or right of any kind, including any license or right under any copyright, patent, trademark or other intellectual property right of RBC Dexia or any other person or entity. The Information is for your personal use only. You may download or copy the contents of the Site or other downloaded items for personal use only. Any unauthorised downloading, re-transmission, decompiling or other copying or modification of trademarks and/or the contents of the Site may be a violation of any law that may apply to trademarks and/or copyrights and could subject the copier to legal action. Unless otherwise specified, no one has permission to copy, redistribute, reproduce, republish, store in any medium, re-transmit, modify or make public or commercial use of, in any form, the Information or any other part of the Site.

INTERNET EMAIL

Any unprotected email communication over the Internet is, as with communication via other mediums (e.g. cellular phones, post office mail), not secure or confidential, subject to possible interception or loss, and is also subject to possible alteration. You should not send any confidential, proprietary or sensitive information via this medium. RBC Dexia and its subsidiaries are not responsible for and will not be liable to you or any one else for any damages in connection with an email sent by you to RBC Dexia or any of its subsidiaries or an email sent by RBC Dexia or its subsidiaries to you.

NO ENDORSEMENTS

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.

NO LIABILITY

Save for where any applicable law would be contravened, RBC Dexia and its subsidiaries are not responsible for and will not be liable to you or anyone else for any damages whatsoever and howsoever caused (including direct, indirect, incidental, special, consequential, exemplary or punitive damages) arising out of or in connection with the Site or the Information, or your access to or use of, or inability to access or use the Site or the Information, or any action or decision made by you in reliance on the Site or the Information, or any errors in or omissions from the Site or the Information, or any unauthorised use or reproduction of the Site or the Information, even if RBC Dexia or its subsidiaries have been advised of the possibility of these damages. Your sole remedy is to discontinue using and accessing the Site or the Information.

LINKS/SOFTWARE

Links from or to websites outside the Site, including links to RBC Dexia’s subsidiaries Sites, are for convenience only. RBC Dexia does not review or control, and is not responsible for, any websites linked from or to the Site, the content of those websites, the privacy practices of those websites, the third parties named therein, or their products and services. Linking to any other website is at your sole risk and RBC Dexia and its subsidiaries will not be responsible or liable for any damages in connection with such linking. In addition, RBC Dexia and its subsidiaries does not endorse or approve of the use of any part of the Site on any other website or any websites linked to the Site.

Links to downloadable software websites are for convenience only and RBC Dexia and its subsidiaries are not responsible or liable for any difficulties or consequences associated with downloading such software. Use of any downloaded software is governed by the terms of the applicable license agreement, if any, which accompanies or is provided with such software.

DATA PROTECTION

RBC Dexia or its subsidiaries may hold and process the information you provide as a result of your use of the Site, solely for the purposes of marketing or providing its services. RBC Dexia and its subsidiaries may use information obtained about you from monitoring your use of the Site solely for internal purposes, including site performance, evaluating Site use and creating marketing reports for internal marketing purposes.

Your information may be controlled and processed by RBC Dexia and its subsidiaries which may be in jurisdictions outside of the European Economic Area where there may be less stringent data protection laws. While RBC Dexia and its subsidiaries will ensure that your information is processed in accordance with these Terms, you may not have rights under data protection legislation in those jurisdictions equivalent to those under European law.

You have a right to access and the right to rectify your personal data by sending us a written request to Riverbank House – 2 Swan Lane, London, UK, EC4R 3AF. RBC Dexia may charge for this service.

JURISDICTION

The Site, the Information, these Terms and the Page Disclaimers will be governed by and construed in accordance with English law. All disputes or claims arising out of or in connection with the Site, the Information, the Page Disclaimers or these Terms shall be submitted to and be subject to the exclusive jurisdiction of the English courts.

 

Contact us
Corporate headquarters
RBC Dexia Investor Services Limited
Riverbank House - 2 Swan Lane
London, UK
EC4R 3AF
Registered in England and Wales: 5586623

Postal address:
Riverbank House - 2 Swan Lane
London, UK
EC4R 3AF

Contact an RBC Dexia Investor Services representative in your region.