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Report on controls placed in operations and tests of operating effectiveness

Consistent with RBC Dexia Investor Services’ commitment to quality, we commissioned our external auditors to review control objectives and procedures for RBC Dexia Investor Services Bank on an annual basis, with a year-end of October 31. The report covers our shareholder services, fund administration and custody services for our Luxembourg and Irish fund clients.

The Report on Controls Placed in Operations and Tests of Operating Effectiveness is an independent assessment of our control procedures, including computer and support functions in our fund, trust and domestic and global custody services.

Commitment to quality Sign In

Our audit was conducted in accordance with Statements on Standards for Attestation Engagements (SSAE) 16, "Reporting on Controls at a Service Organisation", issued by the American Institute of Certified Public Accountants and the International Standard on Assurance Engagements (ISAE) 3402 "Assurance reports on Controls at a Service organisation" issued by the International Auditing and Assurance Standards Board. These reports contain the consolidated results of the auditors’ review and their testing.

To obtain a user name and password, please contact your RBC Dexia Investor Services representative.

Please note that this report contains confidential information and is intended for the use of our clients and their auditors. For any other use or distribution of the report please contact your RBC Dexia Investor Services representative.