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Provide feedback on our accessibility standards

RBC Dexia is committed to providing all of our clients with the same high level of service. We believe that our services should always be provided in a manner which respects the dignity and independence of persons with disabilities and affords them equal opportunity to benefit from the services.

We have developed a policy to ensure we consistently maintain the highest standards of accessibility and responsiveness. Our employees who work directly with the public have been trained on these standards.

We look forward to receiving feedback on our policies and the implementation of these standards. You can contact RBC Dexia by a variety of methods, including telephone, mail, email or fax.

Please send your comments to:

Kathy Byles
Director, Compliance Americas
155 Wellington Street West, 10th Floor
Toronto, ON M5V 3L3
Canada

Tel: 416 955 2891
Fax: 416 955 2899
Email: rbc-dexia-is-trust@rbcdexia.com

We will make every effort to respond to your feedback within 48 hours.